When you’re feeling ill already, an emergency waiting room is probably the last place you want to wait for treatment. Thanks to a new online service at Beaufort Memorial, you can now wait in the comfort of your own home.
Online Check-In is a self-scheduling service that allows patients with nonlife-threatening conditions to “save their spot in line” for an ER visit. Designed with convenience and accessibility in mind, the free service is available to all patients regardless of insurance coverage, or of Medicare or Medicaid eligibility.
“With Online Check-In, patients select an available time that works best for them, and we let them know when to arrive,” says Ashley Hildreth, R.N., assistant director of the Beaufort Memorial Hospital Pratt Emergency Center. “You’ll receive an email with complete details, including instructions on how to cancel or reschedule your appointment. If we get busy and need to adjust the time, you’ll receive an electronic notice.”
Ashley notes that while an online reservation should help ensure prompt service on arrival, it’s not a guarantee. “If sicker patients arrive ahead of you, they may be seen first,” she says.
Even with a pre-scheduled appointment, new patients should arrive early to complete necessary paperwork. They should bring a valid photo ID, their insurance card if they have health care coverage and any prescription drugs or supplements they take.
“And if you start feeling worse, don’t wait for your check-in time,” Ashley cautions. “Come to the ER right away.”